Privacy policy.

William Whyte Property Pty Ltd
ABN: 74 656 250 332
Effective Date: [Insert Date]

William Whyte Property Pty Ltd ("we", "us", "our") is committed to protecting the privacy of individuals and handling personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We collect personal information that is reasonably necessary for our real estate operations. This may include:

  • Full name

  • Residential and postal addresses

  • Email address and phone numbers

  • Identification documents (e.g., driver’s licence, passport)

  • Financial and employment information

  • Property ownership details

  • Sensitive information (e.g., racial or ethnic origin, health information, criminal history)

2. How We Collect Information

We may collect your personal information through:

  • Website contact forms

  • Telephone calls (including cold calls)

  • Email communication

  • In-person during property inspections or meetings

  • Third parties such as mortgage brokers or other agents

  • Publicly available sources (e.g., CoreLogic, RP Data)

3. Purpose of Collection

We collect and use your personal information for purposes including:

  • Facilitating property sales and purchases

  • Managing rental properties and tenancy applications

  • Conducting property appraisals

  • Verifying identity and conducting reference checks

  • Marketing and promotional communications

  • Managing client records and databases

  • Responding to inquiries, feedback and complaints

4. Disclosure of Personal Information

We may disclose your personal information to third parties only when reasonably necessary, including:

  • Real estate advertising portals (e.g., Domain, realestate.com.au)

  • Marketing and CRM software providers

  • Legal and financial service providers (e.g., conveyancers, brokers)

  • Contractors, staff and service providers who support our operations

We do not disclose your personal information overseas.

5. Storage and Security of Information

We store personal information using secure methods, including:

  • Password-protected cloud-based CRM and storage systems

  • Physical files stored in locked cabinets

  • Restricting access to personal information to authorised personnel only

  • Staff training and policies in place to ensure confidentiality

We take reasonable steps to protect the information we hold from misuse, interference, loss, unauthorised access, modification or disclosure.

6. Marketing Communications

We may use your personal information to send you information about our services, listings, promotions or market updates via SMS or email.
You can opt out at any time by using the unsubscribe link provided in our messages or by contacting us directly.

7. Access and Correction

You may request access to personal information we hold about you. We will take reasonable steps to ensure that the personal information we collect is accurate, up to date and complete.

To request access or corrections, contact us using the details below.

8. Cookies and Tracking Technologies

Our website does not use cookies, Google Analytics, Facebook Pixel, or other tracking tools.

9. Making a Privacy Complaint

If you believe we have breached your privacy or mishandled your personal information, you may contact us:

Privacy Officer
William Whyte Property Pty Ltd
📧 info@williamwhyte.com.au
📞 0432 737 653
📮 PO Box 6043, Clyde VIC 3978

We will acknowledge your complaint within a reasonable time and aim to resolve it promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

10. Policy Updates

We may update this Privacy Policy from time to time. The most current version will always be available on our website at www.williamwhyte.com.au.